INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product images on our website are accurate representations of the items you will receive. However, slight variations in color may occur due to lighting and screen settings.

Where can I view my sales receipt?

You can view and download your sales receipt from your account dashboard under the "Orders" section. Additionally, a copy of your receipt is sent to your registered email upon purchase.

How can I return an item?

If you are not satisfied with your purchase, you can initiate a return by visiting our Returns & Exchanges page. Please ensure the item meets our return policy requirements. For further assistance, contact our support team.

Will you restock items indicated as “out of stock?”

We strive to keep our inventory updated. If an item is out of stock, you can sign up for restock notifications on the product page, and we will notify you once it becomes available.

Where can I ship my order?

We offer shipping to various locations. During checkout, you can enter your address to check available shipping options for your region. For more details, visit our Shipping Policy page

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